FAQ
Q: Your site says you offer online therapy. Do you provide in-person sessions?
My practice is 100% online. I use HIPAA compliant secure video conferencing (Google Meet, Zoom or Doxy.me) to make the hard work of therapy convenient and confidential.
Q: Since it's online, can I see you if I'm not in New York or Florida?
Even though telehealth has made it convenient, Anna’s license only allows her to conduct online therapy with individuals who are physically located in New York; whereas Hui Ting’s license allows her to see clients who are in New York and Florida State.
Q: How long are the therapy sessions and how frequent?
Therapy sessions are typically weekly or biweekly for 45 minutes depending upon the nature of the presenting challenges.
Q: Do you accept insurance?
No. We would be considered out-of-network providers. Reasons we don’t accept insurance involve enhanced quality of care and other advantages:
- You are in control of your care, including choosing your therapist, the length of treatment, etc.
- Increased privacy and confidentiality (except for limits of confidentiality).
- Not having a mental health disorder diagnosis on your medical record.
- Consulting with me on non-psychiatric issues that are important to you that aren’t billable by insurance, such as learning how to cope with life changes, gaining more effective communication techniques for your relationships, increasing personal insight, and developing healthy new skills.
Q: What are out-of-network benefits?
If you have an insurance plan with out-of-network benefits, you can use those. You would be responsible to pay the fee for the session at the time of service, and then we would give you a Superbill once a month. You would submit that to your insurance and they would reimburse you once you’ve met your deductible. We would encourage you to call your insurance company to get clear on your benefits (ie: how much they will cover and how much your deductible is).
Q: What do I need to know about using insurance to cover out-of-network charges?
By using insurance, we are required to give you a mental health disorder diagnosis that goes in your medical record, not all reasons people go to therapy indicate a diagnosis. This is something that can negatively affect you in the future if you go through a divorce, child custody battle, or have a high profile job that requires higher clearance (ie: pilot, law enforcement, FBI, etc).
